Frequently Asked Questions
Everything you need to know before you buy. Can't find your answer? Email us at support@relieveflow.com
Is this actually as powerful as the expensive brands like Theragun?
Research shows most users only need the lower speed levels — which our gun delivers with the same 11mm percussion amplitude as professional-grade devices. The difference is the logo, not the technology. We give you 12 heads and 6 speed levels. Most $300 guns give you 4 heads and 5 speeds.
Is it noisy? Will I disturb my family or partner?
The brush motor is whisper-quiet — designed specifically for home use. You can use it while watching TV without turning up the volume. It won't wake anyone up.
I've never used a massage gun before. Is it easy to use?
Completely. Pick a head, set the speed to Level 1, and press it against your tight muscle for 30–60 seconds. Every head is labeled. A guide is included in the box. If you can hold a hairdryer, you can use this.
Can I reach my own back with it?
Yes — the ergonomic handle is designed specifically for solo use. Most customers use it daily on their own neck, upper back, and lower back without any assistance.
How long does the battery last?
Up to 4 hours per charge — that's roughly a full week of daily 10-minute sessions. It charges via the USB cable included in the box.
What if it doesn't work for me?
We offer a full 30-day money-back guarantee. Use it for a full month and if you don't feel the difference, contact us and we'll refund every penny. No questions, no hassle.
How long does shipping take?
Orders are processed within 1–2 business days. Standard delivery takes 7–14 business days depending on your location. You'll receive a tracking number by email once your order ships.
Which massage head should I use for which area?
Round ball: Large muscle groups (quads, glutes, hamstrings)
Flat head: General use, dense muscles
Fork head: Spine area, Achilles, neck
Bullet head: Deep tissue, trigger points
A full guide is included with every order.
Flat head: General use, dense muscles
Fork head: Spine area, Achilles, neck
Bullet head: Deep tissue, trigger points
A full guide is included with every order.
How do I contact support?
Email us at support@relieveflow.com. We reply to every message within 24 hours on business days.